Having discussed the essentials of client servicing, I though it would be a good idea to take the discussion forward and deliberate on the importance of client servicing. Considering a hypothetical situation of all things being equal, why is it that some organizations flourish while others perish?
I was recently asked what web 2.0 stood for and I found myself groping for a credible explanation. Snippets of information, I had read all along flashed through my mind, but still, I found myself at complete loss of words. “Does web 2.0 mean anything at all”, a thought coupled with the request of my colleagues to find information relating to web 2.0, triggered this inquest. The term has been tossed generously across the world wide web and I decided to start looking for an answer using the same medium.
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Search engines are not very forthcoming when it comes to their ranking algorithms, especially when it concerns search engine optimization (SEO). We don’t blame them because true knowledge of ranking algorithm will leave it open to abuse. However, search engines willing shared tidbits via fairly implicit guidelines, which often raised more questions than they answered.
Internet undoubtedly is the greatest source of information we will ever have and there is no stopping to it. It is also a potent source for commerce and this is evident from the fact that e-commerce websites are mushrooming all over the World Wide Web. People buy online because it’s simple, fast and easy. Sniffing this tremendous opportunity, many offline businesses have joined the online bandwagon and raked in revenue; something they failed to realize earlier. However, this multi channel presence has given birth to a precarious situation – tracking delayed conversion.
